You can return or exchange online “Leaders.jo” purchased products within 3 days from the order date at any of our branches located in; King Abdullah II St., Abu Nusair, Queen Rania St., Marka, noting that returned amount will be refunded within 5 days from the date of return by issuing a cheeque with the buyer name, Only cash payment will be paid for direct downgrade or after 1 day and should be equal or less than 50 JOD, but for credit card payment, the amount will be transferred to the buyer account within 2 weeks from the date of return. Also, please consider the following when you exchange or return any product:
1- return date, which is limited to three days from the date of purchase, in case there are manufacturers defect in the goods only.
2- Exchange date, which is limited to seven days from the date of purchase.
3- The returned product must be not used and in its original condition with complete set of attachments
4- To bring the invoice along with the returned product
5- The returned product will be inspected by the dealer to make sure of its safety and original condition.
6- Ensure that all returned items must be free from any personal data or property, since the company is not responsible for such thing.
7- Promotional or free item cannot be exchanged.
8- The following products are excluded from the return and exchange policy:
- Printers and faxes and their attachment.
- CDs, movies, music CDs and games.
- Personal Care Devices.
- Disposables and inks.
- Cell Phones.
- Memory cards and storage units.
- Damaged Goods
- Spare parts