You can return or exchange online “Leaders.jo” purchased products within 3 days from the order date at any of our branches located in; King Abdullah II St., Abu Nusair, Queen Rania St., Marka, noting that returned amount will be refunded within 5 days from the date of return by issuing a cheeque with the buyer name, Only cash payment will be paid for direct downgrade or after 1 day and should be equal or less than 50 JOD, but for credit card payment, the amount will be transferred to the buyer account within 2 weeks from the date of return. Also, please consider the following when you exchange or return any product:
return date, which is limited to three days from the date of purchase, in case there are manufacturers defect in the goods only.
Exchange date, which is limited to seven days from the date of purchase.
The returned product must be not used and in its original condition with complete set of attachments
To bring the invoice along with the returned product
The returned product will be inspected by the dealer to make sure of its safety and original condition.
Ensure that all returned items must be free from any personal data or property, since the company is not responsible for such thing.
Promotional or free item cannot be exchanged.
The following products are excluded from the return and exchange policy:
Printers and faxes and their attachment.
CDs, movies, music CDs and games.
Personal Care Devices.
Disposables and inks.
Memory cards and storage units.